Cloudnetservices

Privacy notice

This notice explains how Cloudnetservices collects and uses personal data when you visit cloudnetservices.digital or enquire about construction cost audit services.

Data controller

Cloudnetservices, Millennium City 2, 378 Kwun Tong Road, Kwun Tong. Email: info@cloudnetservices.digital. Telephone: +852 3149 0000.

Data we collect

  • Enquiry forms: name, email, engagement type, project or site location, and message content.
  • Correspondence: emails or calls you initiate regarding audits, fees, or refunds.
  • Technical data: limited server logs and, if you accept analytics cookies, visit statistics as described on our cookies page.

We do not request identity card numbers, bank passwords, or other sensitive credentials through the website form.

We use enquiry data to respond to your request, prepare fee proposals, and administer engagements. We process this data because it is necessary to take steps at your request before entering a contract, or because we have a legitimate interest in operating a professional practice and improving the site. Where consent is required for optional cookies, we ask before setting them.

Retention

Enquiry records are kept for up to twenty-four months if no engagement follows, or for the duration of the engagement plus seven years where records support professional and accounting obligations. Cookie consent choices remain in your browser until you clear storage.

Sharing

We do not sell personal data. We may share data with IT hosting providers who process it on our instructions, professional advisers where required, or authorities when lawfully obliged. International transfers, if any, are protected by appropriate contractual clauses or other safeguards recognised under Hong Kong privacy practice.

Your rights

Subject to the Personal Data (Privacy) Ordinance and applicable law, you may request access to and correction of your personal data, and in some cases erasure or restriction. Contact info@cloudnetservices.digital. You may also complain to the Office of the Privacy Commissioner for Personal Data, Hong Kong.

Security

We apply reasonable technical and organisational measures to protect personal data. No method of transmission over the internet is completely secure; please avoid sending unnecessary confidential attachments via the web form.

Updates

We may revise this notice by posting an updated version on this page.